Refund policy
Return & Refund Policy
Welcome to Dealz Hub. We value our customers and strive to provide a smooth shopping experience. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or customized products
- Clearance or final sale items
- Perishable goods (if applicable)
- Products damaged due to misuse by the customer
Return Process
To initiate a return, please contact us at:
Email: [ dealzhub7@gmail.com ]
Store Name: Dealz Hub
Please provide your order number and reason for the return. Once your request is approved, we will provide instructions for returning the item.
Refunds
After we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your credit card company, as processing times may vary.
- Contact your bank.
If you have completed these steps and still have not received your refund, please contact us.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us within 7 days of receiving your order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include clear photos of the product and packaging to help us resolve the issue promptly.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
- Original shipping charges are non-refundable unless the return is due to our error.
Order Cancellations
Orders may be canceled within 24 hours of placement. Once an order has been processed or shipped, it cannot be canceled.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Dealz Hub
Email: [ dealzhub7@gmail.com ]
Thank you for shopping with Dealz Hub.